Privacy Policy

1. Information We Collect

Metropolis Management Group ("Metropolis", "we", "our") collects information you provide directly to us, such as when you fill out a contact form, subscribe to our newsletter, or otherwise communicate with us. This may include your name, email address, phone number, and the content of your messages.

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, and pages visited. This information is used for security, analytics, and to improve our service.

2. How We Use Your Information

We use the information we collect to respond to inquiries, deliver requested information, provide service updates, and improve our website. We do not sell your personal information to third parties.

Bookings made on this site are completed through trusted Online Travel Agency partners (Airbnb, Booking.com, Expedia, Hotels.com, VRBO). When you click through to a partner site, your information is handled under that partner's privacy policy.

3. Cookies and Tracking

We use essential cookies to keep the site functional (session management, form security). We may also use analytics cookies to understand how visitors use the site, in an aggregated and anonymized form.

4. Data Retention

We retain contact form submissions and newsletter subscriptions for as long as necessary to provide ongoing service and meet our legal obligations. You may request deletion of your data at any time by contacting us.

5. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict its processing. To exercise these rights, contact us at Frankie@metropolishotel.ca.

6. Changes to This Policy

We may update this privacy policy from time to time. The most current version will always be available at this URL with the "Last updated" date at the top.

7. Contact

Questions about this policy: Frankie@metropolishotel.ca